Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide to Us

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party providers)

• Any information you provide when contacting us

b. Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on our website

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Manage payments and transactions

• Communicate with you about your orders or inquiries

• Improve our website, products, and services

• Send marketing communications (only if you opt in)

• Detect and prevent fraud

3. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

• Performance of a contract (e.g., processing orders)

• Consent (e.g., marketing emails)

• Legitimate interests (e.g., improving services, fraud prevention)

• Legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your data with:

• Payment processors

• Delivery and logistics providers

• IT and website service providers

• Legal authorities when required

All third parties are required to respect the security of your personal data.

5. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil the purposes we collected it for

• Comply with legal and accounting requirements

6. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request restriction of processing

• Withdraw consent at any time

To exercise your rights, contact us at: [Insert Contact Email]

7. Cookies

We use cookies to:

• Enhance user experience

• Analyse website traffic

• Provide personalised content

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Diamond Cabin
Email: info@diamondcabin.co.uk
Address: 167-169 Great Portland Street, London, W1W 5PF